Job: Assistant Circulation Supervisor

General Information
Position:
Assistant Circulation Supervisor

Number position available:
1

Compensation:
$42,464-$53,084 annually

Job Category:
Circulation

ALA:
Position DOES NOT require a Master's degree from an ALA accredited program.

Description:

The Mandel Public Library of West Palm Beach – one of the Most Beautiful U.S. Libraries* - is seeking an Assistant Circulation Supervisor to perform specialized circulation and patron service activities. The ideal candidate will supervise assigned staff and volunteers to provide a high quality of customer service, participate in the development and implementation of circulation policies and procedures and coordinate the daily operation of the Circulation department to provide services and resources that are representative of diverse cultures and perspectives.

 

Essential Duties Include • Initiates action to resolve customer problems and complaints amicably regarding fines, registration, lost and damaged materials. • Provides supervision and assistance at the Customer Service desk including processing account applications, informing patrons of and enforcing circulation policies and procedures. • Interviews, hires, trains and supervises Circulation staff in proper procedures, processes and customer service principles. Counsels employees on performance related issues • Coordinates staff schedules, circulation desk operations and oversees library volunteers. • Manages cash register system and prepares reports. • Participates with the Library Manager in developing procedures and reviewing and recommending changes in department work processes. • Performs general desk duties including answering telephone and emails.

 

Essential Knowledge and Skills

• Knowledge of principles and practices of effective supervisory practices.

• Knowledge of basic cash management and office procedures.

• Excellent written and verbal communication skills.

• Ability to interact courteously and effectively with the public and other staff.

• Experience with automated library circulation systems.

• Proficient level of knowledge of Microsoft Office.

• Ability to inspire and motivate staff and communicate vision and purpose to others.

 

This position is 40 hours per week and may require nights and/or weekends. Excellent  benefits! ( Benefits | West Palm Beach, FL (wpb.org) )

 

The City of West Palm Beach allows remote work assignments for certain job classifications and under certain conditions in accordance with Remote Work Policy 4-20.

Other duties and responsibilities will include:

·         Assists in maintaining collection for circulation by generating various reports and assisting staff in searching for and locating library materials. 

·        Provides readers advisory for the general public; recommends authors, materials and resources to assist customers in their information selections. 

·        Oversees operation and maintenance of equipment, including the library's automated material handling system, self-checks and RFID machines, and security gates.

·        Ensures that all materials are processed and shelved accurately, efficiently and in a timely manner.

·        Organizes and maintains all department supplies and equipment.

·        Develops and maintains procedure manuals related to the department.

·        Promotes reading and use of library materials and ensures attractive merchandising of library materials.

·        Responsible for the opening and closing operations of the department including managing money, insuring the set up or shut down of equipment, and unlocking doors, monitors details as needed.

·        Ensures that all materials are processed and shelved accurately, efficiently and in a timely manner.

·        Performs other related duties as assigned.

 

 

*Fodor Travel, 2022

 

 


Education:

Associates degree with a major in Business Administration, Public Administration or related field (education will be verified using the "Education Requirements" listed below) and two (2) years of experience in a library environment is required, or any equivalent combination of education and experience. One (1) year of lead work of supervisor experience is required.

Experience with automated library circulation system is preferred.

A current and valid Florida driver's license is required. For application purposes, a valid driver's license from any state (equivalent to a State of Florida Class E) may be utilized; with the ability to obtain the State of Florida driver's license within thirty (30) days from date of employment.

Education Requirements

To be considered valid (or verified) for position qualification purposes, and consistent with City Hiring Policy 4-5, a High School, GED or equivalent diploma, and all higher education degrees or certifications must have been issued by:

a) a public education institution in the State of Florida or any State or Territory of the United States; or

b) an institution accredited by an accrediting organization that is recognized by the Florida Department of Education or the U.S. Department of Education; or

c) an institution that is accredited by an organization that is recognized by the Council for Higher Edcuation Accreditation (CHEA); or

d) an institution whose degree or certification is accepted by institutions identified in either a, b or c above for the purpose of admission to institutions identified in either a, b, or c above.

International degrees will be evaluated to determine if they satisfy qualification requirements.  purposes, a valid driver's license from any state (equivalent to a State of Florida Class E) may be utilized; with the ability to obtain the State of Florida driver's license within thirty (30) days from date of employment.

Additional Details: The selection process for this position may consist of any, all or a combination of the following tests: evaluation of training and experience, written examination, structured oral interview or other assessment method.


Multilingual:
N/A

Job open date:
08-01-2022

Application deadline:
08-12-2022

Apply at:
https://www.floridalibraryjobs.org/job_posts/preview/%7Bid%7D#:~:text=https%3A//jobsrv.wpb.org

Additional information
Library Type:
  • Public Libraries

Job Type:
Full-time

Job Location

Physical address where the job position is located.

Job Place:
Mandel Public Library of West Palm Beach

Job Location:
Southeast Florida

Address:
Mandel Public Library of West Palm Beach

Address 2:
411 Clematis Street

City:
West Palm Beach

Zip:
33401

County:
Palm Beach


Institution Information
Institution Name :
Mandel Public Library of West Palm Beach

Address:
Mandel Public Library of West Palm Beach

Address 2:
411 Clematis Street

City:
West Palm Beach

State:
FL

Zip:
33401

Contact Information / How to apply
Contact Name:
Shannon Debrincat

Contact Email:
noemailplease@wpb.org

Contact Phone:
561-494-1000

Contact Fax:

How to apply

Please apply by visiting:

Job Opportunities | West Palm Beach, FL (wpb.org)
 Job number: 22-450-301720

FAQs: FAQS | West Palm Beach, FL (wpb.org)


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