Job: Supervisor, Libraries Outreach Services

General Information
Position:
Supervisor, Libraries Outreach Services

Number position available:
1

Compensation:
$54,038.40 - $70,262.40

Job Category:
Other

ALA:
Position REQUIRES a Master's degree from an ALA accredited program.

Description:

Administration

  • Supervises staff and coordinates workflow for effective and efficient delivery of adult and youth outreach, and Pop-up Library services throughout the County.
  • Provides stellar customer services by assisting patrons of all ages using library resources and services, including computers, and other electronic resources.
  • Coordinates a variety of programming and activities at outreach locations and special events and in conjunction with community partners.
  • Develops and maintains communications and contacts with community partner organizations.
  • Participates in strategic planning for outreach services, the Pop-up Library and the library system.
  • Maintains a current knowledge of County and Library policies and procedures and other county units.
  • Participates in department specific and system-wide committees as assigned.
  • Maintains statistics, records, and vital information related to community demographics.
  • Monitors Pop-up Library operations.
  • Identifies and works to resolve issues related to vehicle maintenance and technology.
  • Collects and analyzes statistics, including output and outcome measures, related to outreach services.
  • Prepares and presents activity reports and technical information.
  • Develops, implements, and evaluates special projects, services, and programs.
  • Uses considerable independent judgement and problem-solving skills along with established policies and procedures to ensure a competent staff and consistent high-quality service to the public.

 

Customer Service

  • Develops and maintains positive relationships with community partners.
  • Keeps abreast of developments, new trends, and innovations in libraries.
  • Represents Sarasota County to library users.
  • Promotes effective communication of information to all internal and external stakeholders.
  • Interprets policies and procedures.
  • Develops solutions to escalated customer service issues.

 

Staff Development

  • Participates in staff development, coaching, and performance management.
  • Ensures training and development of assigned staff and may approve personnel requests.
  • Provides opportunities for continuing professional development of self and others, especially in acquiring relevant understanding and skills.
  • Manages proactive assessments of fraud awareness, prevention, detection and risk mitigation activities in area of responsibility; oversees financial, compliance, operational and performance  audits; reviews audit findings and ensures appropriate controls are established and implemented.

Education:

About You

Minimum Qualifications:  A Master’s Degree in Library and Information Science from an American Library Association (ALA) accredited institution.

 

Preferred Qualifications: 1-2 years of related outreach experience, including supervisory experience.  Experience working in a public library preferred.

 

Job Competencies:   Excellent written and verbal communication, knowledge of core library services and programs, and demonstrated skills in project management. Ability to develop and implement goals and objectives and evaluate work of self and others.  Knowledge of facilitation tools and understanding of the dynamics of teams.  Ability to establish and maintain effective working relationships with coworkers, officials, contractors, volunteers, community organizations and the general public. Public media interaction, presentation and negotiation skills.  Advanced knowledge of computers, software and the evolving role of technology in library services.  Commitment to adhere to County policies.


Multilingual:
N/A

Job open date:
06-28-2022

Application deadline:
Open Until Filled

Apply at:
https://www.scgov.net/government/human-resources/career-opportunities

Additional information
Library Type:
  • Public Libraries

Job Type:
Full-time

Job Location

Physical address where the job position is located.

Job Place:
Sarasota County Libraries and Historical Resources

Job Location:
Central Florida

Address:
1660 Ringling Blvd.

Address 2:
5th Floor

City:
SARASOTA

Zip:
34236

County:
Sarasota


Institution Information
Institution Name :
Sarasota County Libraries and Historical Resources

Address:
1660 Ringling Blvd.

Address 2:
5th Floor

City:
SARASOTA

State:
FL

Zip:
34236

Contact Information / How to apply
Contact Name:
Pamela Roebuck

Contact Email:
proebuck@scgov.net

Contact Phone:
9418615481

Contact Fax:

How to apply

Please apply online.


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