Job: Library Public Services Manager - R14722

General Information
Position:
Library Public Services Manager - R14722

Number position available:
1

Compensation:
$71,489.60 - $96,366.40

Job Category:
Administration

ALA:
Position REQUIRES a Master's degree from an ALA accredited program.

Description:

Department:

Libraries & Historical Resources

 

 

About Our Job

 

Collaborates with and supports employees who provide direct service to citizens and contributes dynamic leadership within the Management Team, working in concert with Director of Libraries and Historical Resources. PS Manager is accountable for oversite of branch operations, support to and supervision of branch Managers; contributes to strategic planning to determine level of service, required resources and budget; serves as project manager for major initiatives; facilitates team member participation in setting goals. Contributes to a culture characterized by respect and commitment to excellent service.

 

Job Description:

Customer Service

  • Serves as customer champion to engage staff in providing excellent service to library users and potential users: access to information resources and technology; programs for learning, enrichment and entertainment; outreach activities; community engagement; response to customer concerns; library environment; evaluation of services.
  •  Collaborates with and provides direct support to branch Managers and employees to implement the library mission through practices and policies. Assists with scheduling staff at public service and support locations.
  • Promotes and participates in trendspotting for innovation and continuous improvement on behalf of customers.

 

Administrative

  • Serves as the Libraries and Historical Resources administrator in the Director’s absence.
  • Collaborates with Director on implementation of communication, programming and community engagement strategies.
  • Facilitates Management Team efforts to improve the effectiveness and efficiency of service to the community through strategic planning, goal-setting, and programmatic implementation of the business plan.
  • Evaluates and recommends new/revised policies and procedures to meet needs;  facilitates review by Office of County Attorney and Safety/Risk; interprets policies and procedures for public and staff.
  • Manages and monitors department response to formal Public Records requests.
  • Participates in state and regional decision-making and information-sharing between libraries.

 

Communication

  • Acts as spokesperson to promote the mission and services of Libraries and Historical Resources in the community.
  • Prepares and presents oral, written and visual presentations to customers, staff and diverse public audiences.
  • Advances innovative communications through the website, social media, events, speakers, exhibits, publications.
  • Networks with other departments, partners, community agencies and organizations,

 

Staff Development

  • Participates in the selection, orientation and evaluation of key personnel; serves as a coach and mentor.
  • Facilitates relevant training opportunities for employees and teams.
  • Promotes an environment that encourages deep employee participation in decision-making and problem-solving.
  • Provides opportunities for continuing professional development for self and others.
  • Participates in cross training in other sections; works in public service points throughout the department.

 

Project Management

  • Creates, implements, and evaluates special projects, services, and programs.
  • Designs and implements new models for effective  service delivery; initiates and leads experimental trials.

Education:

About You

Minimum Qualifications:  A Master’s Degree from an accredited college or university in Library and Information Science by the American Library Association with six (6) years progressively responsible experience in public libraries, including four (4) years of supervisory experience.

 

Preferred Qualifications:  Experience working, leading and coaching in a team environment preferred.

 

Job Competencies:  

  • Advanced interpersonal skills with ability to lead and mentor others within a busy, evolving customer service environment.
  • Knowledge of public library and organizational practices; ability to translate knowledge to operational and strategic planning.
  • Demonstrated evidence of strong project management skills; ability to complete complex and challenging assignments.
  • Excellent writing and verbal communication skills; ability to represent Sarasota County Government  and department to individual external and internal customers, co-workers, diverse stakeholder groups, large audiences, media reps, community partners and others.
  • Knowledge of change management practices; ability to coordinate, communicate about and implement change.
  • Skill in using advanced software applications; knowledge of computer hardware basics, office and multi-media equipment; ability to demonstrate and teach others to use the information resources and tools in various formats.

 

 

Subject to Passing Substance Screening:  This position is subject to passing a pre-employment substance screening.  An applicant who fails to pass a required drug screening test shall be disqualified from employment in any class for a period of five (5) years.

 

 

About Everything Else

Pay: $71,489.60 - $96,366.40

 

 

This Posting is currently Open Until Filled

 

 

 

Benefits:

  • Enjoy great benefits including Health, Dental, Vision, and Life Insurance, Short-Term and Long-Term Disability, Flexible Spending Accounts, Employee Assistance Program (EAP), Florida Retirement System (FRS) and many, many more! 
  • For more information about employee benefits, please click this link or visit SCGov.net for additional information.
  • Utilize our award-winning wellness program including free gyms and classes at multiple Sarasota County Government locations. 
  • Enjoy 11 paid holidays, 3 personal days and 16 paid vacation days in the first year of full-time employment with increasing accrual rates with years of service. (That adds up to a possible 30 days off in your 1st year!)​​

 

A different blend of voices prompt better conversations, choices and results for everyone. Sarasota County – Many Voices, One Team.

 

Diversity, equity and inclusion (DE&I) are the keys to serving, representing and understanding our community. We celebrate and value the experiences, backgrounds, perspectives, talents and strengths that make us different and are committed to creating a culture of understanding and respect where our employees realize that we are stronger together. 

 

Our vision is to have a diverse, equitable and inclusive workplace that attracts, develops, retains and engages a talented workforce broadly representative of the citizens and communities we serve. To further value creativity, innovation, collaboration and great customer service – internally and externally. 

 

 

Sarasota County Government promotes diversity and inclusion in its workforce and does not discriminate on the basis of race, color, gender identification or expression, genetic information, religion, national origin, marital status, age or disability. A job applicant with a disability who requires reasonable accommodation to participate in the application/selection process is requested to make known the need for an accommodation to Human Resources or appropriate county staff members. For assistance with the application, please call 941-861-5353.

 

 

Government employers are drug-free and tobacco-free environments, EEO/AA/ADA employers, and they prohibit discrimination in all services, programs or activities.

 

 

Sarasota County Government is a Tobacco-Free/Drug-Free Workplace.


Multilingual:
N/A

Job open date:
05-26-2022

Application deadline:
Open Until Filled

Apply at:
https://bit.ly/3sZGZlG

Additional information
Library Type:
  • Public Libraries

Job Type:
Full-time

Job Location

Physical address where the job position is located.

Job Place:
Sarasota County Government

Job Location:
Central Florida

Address:
1660 Ringling Boulevard

City:
Sarasota

Zip:
34236

County:
Sarasota


Institution Information
Institution Name :
Sarasota County Government

Address:
1660 Ringling Boulevard

City:
Sarasota

State:
FL

Zip:
34236

Contact Information / How to apply
Contact Name:
Anne Fleming

Contact Email:
askhr@scgov.net

Contact Phone:
941-861-5353

Contact Fax:

How to apply

https://bit.ly/3sZGZlG


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