Job: Program Coordinator (Community Engagement Coordinator)

General Information
Program Coordinator (Community Engagement Coordinator)

Number position available:

$19.55 - $25.42 Hourly / $40,664.00 - $52,873.60 Annually

Job Category:

Position DOES NOT require a Master's degree from an ALA accredited program.


Come join us! Consider bringing your talents to a vibrant, fiscally stable library system that will support your innovative ideas and help advance your professional skills. We invite you to apply. 


Job Overview

Performs professional level work developing, organizing, and coordinating administrative aspects of community engagement.  Serves as liaison between library branch locations and community partners.   Offers community engagement guidance and support to branch personnel.  Builds awareness and visibility of Library Services with potential and current stakeholders.

Core Competencies
  • Customer Commitment - Proactively seeks to understand the needs of the customer and provide the highest standards of service.
  • Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
  • Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
  • Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.
Duties and Responsibilities
Note:  The following duties are illustrative and not exhaustive.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.
  • Plans, develops, organizes and evaluates work processes to ensure the efficient delivery of Community Engagement program services and fulfill objectives.
  • Integrates the agency's strategic plan into all aspects of partnership building, planning, and outreach.
  • Cultivates and maintains ongoing relationships with governmental, non-profit and other community entities.  Proactively identifies new opportunities to accelerate growth and innovation through partnerships with outside organization.
  • Represents the Library in relation to city, community and government agencies, and at local and state level.
  • Coordinates action with several organizational entities and stakeholders and follows up to ensure that all details and program requirements are met.
  • Reviews existing partnerships and recommends changes where necessary.
  • Instructs individuals and groups on methods of community engagement and outreach to enhance partnerships.
  • Establishes, coordinates, and maintains outreach activities.  Creates, offers, and helps in development of engaging presentations on a variety of library related topics.
  • Executes performance management duties to include but not limited to training, coaching, documenting and evaluating performance of subordinate staff.
  • Actively seeks and participates in professional development opportunities and stays abreast of emerging technology and trends in both Library Information Science and Community Engagement.
  • Maintains knowledge and practices adherence to library and county policies and procedures, rules and practices.
  • Performs other related duties as required.
Job Specifications
  • Demonstrate exceptional written, oral, presentation, teaching, and interpersonal skills.
  • Ability to effectively collaborate within a cross-functional team environment, reaches out rather than waits for invitation to participate, proactively gives, input, and contributes to team success.
  • Detail oriented with sound reasoning and problem-solving skills and logical thinking.
  • Ability to prioritize work, multi-task, meet deadlines, and work with minimum supervision.
  • Ability to maintain composure, project a positive and professional image, and work well under pressure.
  • Ability to maintain files and records and prepare reports and correspondence.
  • Ability to provide guidance to team members, partners, stakeholders, and customers.
  • Ability to effectively listen to partners and library personnel to understand their needs, challenges, and issues.
  • Ability to travel to branch locations and partnership meetings with scheduling flexibility.
Physical Requirements
  • Office and public service environment.
  • Frequently is required to stand; walk; use hands to handle or feel; and reach with hands and arms.  This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
Work Category
Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.   If the use of arm and/or leg control requires exertion of forces greater than that of sedentary work and if the worker sits most of the time, the job is considered light work.
Emergency Management Responsibilities
In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee's department, the County's Office of Emergency Management, or County Administration.  Such assignments may be for before, during or after the emergency/disaster.
Additional Job Requirements
A department, depending on the nature of its mission and operations, may require that employees in all or certain positions in this job classification:
  • Maintain the ability to pass the background checks required for the position.  These background checks may include but are not limited to:
    • Criminal History Background Check using Florida Department of Law Enforcement (FDLE) Criminal Justice Information Services (SACWIS)
    • Level 1 and Level 2 Background screening (Ch. 435 Florida Statutes)
    • Child Abuse, Abandonment and Neglect Record Check using the State Automated Child Welfare Information System (SACWIS)
    • Sex Offender and Sexual Predator record check using the list maintained by the Florida Department of Law Enforcement (FDLE)
  • Possess the necessary job related license(s) or certification(s) that may include possession of a Florida Driver's License (Class E) or an applicable Commercial Driver's License (CDL).

Minimum Qualifications
  • Graduation from an accredited four year college or university; AND
  • One year of public Library experience directly related to the assigned program;


  • An equivalent combination of education (not less than possession of a high school diploma/GED), training and experience that would reasonably be expected to provide the job-related competencies noted below; AND
  • Possession of a valid Florida Driver's License.


Job open date:

Application deadline:

Apply at:

Additional information
Library Type:
  • Public Libraries

Job Type:

Job Location

Physical address where the job position is located.

Job Place:
Tampa-Hillsborough County Public Library

Job Location:
Central Florida

102 E. 7th Ave.




Institution Information
Institution Name :
Tampa-Hillsborough County Public Library

102 E. 7th Ave.




Contact Information / How to apply
Contact Name:
Melissa Lowe

Contact Email:

Contact Phone:

Contact Fax:

How to apply

Please visit the Hillsborough County career page to apply prior to the May 16, 2022 deadline.

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