Leon County Government requires proof you are fully vaccinated against COVID-19. As part of Leon County’s people focused, performance driven culture, we are committed to providing a safe and healthy workplace for all our employees. Therefore, COVID-19 vaccines are required for both current and newly hired employees, unless a medical or religious accommodation has been approved. If you have questions, contact Leon County Human Resources at (850) 606-2400.
Initial salary may be up to 15% above the minimum salary based on verified related education, experience, and training above the minimum requirements.
GENERAL DESCRIPTION OF DUTIES
The purpose of this position is to provide public services to library users by conducting research, training library users, developing resources, using information technology and offering programs. The person in this position may also supervise one or more full-time equivalent employees, be the Person in Charge for the day at different locations, contributes to collection maintenance activities, and assists in staff coverage at different branch locations. Information Professionals uphold the mission and values of the library system when performing these duties by following library policies and procedures while providing excellent customer service to all internal and external customers.
NOTE: The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The Job Description Questionnaire (JDQ) reflects a more detailed description of the position. Neither the job description nor the JDQ constitutes an employment agreement. Both are subject to change as the needs of the County and requirements of the job change.
Supervises library staff. Initiate and /or recommend personnel actions, including hiring, promoting and disciplining. Create performance standards, JDQs and work procedures for staff. Communicate continuously with employees; share information in a timely manner, provide feedback, praise and correction promptly and with tact. Provide ongoing training and ensure County/Library policies and procedures are followed. Assist staff in resolving any work problems to ensure excellent public service and promote positive public relations. Ensures staff feels empowered to make decisions related to their areas of responsibility, maintains current training, and participates in other learning opportunities.
Provides library information and technology services. Greets and offers professional expertise to library users as they enter the service area and as they use library resources. Accurately determines users’ information needs by employing interview techniques and matching their needs with appropriate resources based on factors such as reading level, technology literacy, depth and breadth of information required, timeframes and more. Provide answers and assistance to queries received by telephone, online and mail. Place reserves and interlibrary loan requests for patrons. Oversee computer use, including public-access Internet PCs, printers and related equipment. Assist patrons by troubleshooting hardware and software problems. Provide instruction in the use of electronic, print and other formats of library resources. Provide services at other service desks or locations as needed.
Provides programming and community outreach services. Plans, markets, and implements programs for children, teens, families, and/or adults to include book discussion groups, summer reading programs, author visits; and a variety of other programs promoting reading, literacy and lifelong learning. Provides computer training and assistance to the public and staff, one-on-one or in groups, on the use of electronic resources (including but not limited to, SIRSI online catalog, library databases, and the Internet). Provides community outreach services through presentations promoting literacy and library use. Conducts library presentations and tours.
Serves as lead worker upon assignment and provides Branch support. Serves as lead worker when assigned; may back up other supervisors as needed. Resolve patron problems and complaints. Work with library administration as needed to resolve problems of all types. Handle emergencies and security incidents such as fire alarms, violent patrons, theft, medical emergencies, patrons violating Library Patron Rights and Responsibilities policy, working with law enforcement. Open building and secure at closing. Handle building problems by contacting Facilities and technical problems by contacting OIT or SirsiDynix. Share the responsibility of daily management of the department or branch including adjusting staff schedule, attending meetings with follow-up reporting and continuity of operations.
Provides maintenance and marketing of the collection. Participates in daily maintenance tasks of the collection, depending on assignments and current needs. Regularly plans and deploys displays and other means of marketing library collections. Develop information tools according to library user needs, current trends, issues, events and interests.
Participates in professional development trainings. Maintains awareness of technological developments and emerging library trends. Learn about or train on at least two new applications, devices, programs or services per year and share knowledge with supervisor and peers. Training may be via webinar; hands-on experience; published media; or other means.
Physical address where the job position is located.