Under the supervision of the Head of Access Services, this position supports the Interlibrary Loan operation of the Library. This service provides research materials to students, faculty, and staff from throughout North America. This position also supervises and staffs the Access Services Desk of the UNF Library part-time. Staffing the Access Services Desk may include responsibility for the supervision of the library facility. This position provides customer service based on University, Library, and departmental policies and procedures, library systems and their use, and library collections. Access to and maintenance of confidential student/employment records is required. This position troubleshoots procedural and system-related problems on behalf of library users. This position may be responsible for monitoring the Library’s security system and other security and safety matters involving the library building, collections, computers as well as operational concerns and closing the facility as scheduled. This position is required to maintain the knowledge and skills necessary to implement current department and Library-related policies and procedures. This position provides public service and access with respect to library materials and information in a courteous, positive, and proactive manner. This position regularly interacts and must communicate with UNF faculty, staff and student users. Problem-solving and good judgment and decision making are routine requirements.
Working hours are Tues-Fri 12-8:30pm, Sat 10:00am-6:30pm.
A high school diploma and four years of experience directly related to the job functions. Directly related college course work or vocational/technical training may substitute at an equivalent rate for the required experience.
Knowledge of automated circulation systems, library policies, services and general departmental procedures, academic research library operations, bibliographic searching techniques and the research process, e-mail, the Internet, and specialized automated systems and networked applications. Ability to learn new systems, operations and adapt/adjust to new procedures. Ability to enforce pertinent laws, codes, policies, and rules affecting and protecting the Library and its users. Ability to work collegially in a diverse environment with library staff and the University community. Ability to communicate effectively and courteously with library users. Ability to engage in problem-solving and decision-making. Ability to plan, set priorities, organize a work-related environment, and attend to detail. Ability to use and understand a library automated system. Ability to move, lift, sort, and shelve library materials. Ability to operate office equipment: phone, fax, copiers, microform reader/printers, etc.
Physical address where the job position is located.
Applicants must complete an online application, as well as upload supplemental documents, at www.unfjobs.org in order to be considered for this position. Applicants who do not apply online and/or upload all the required documents will not be considered for this position. Once you submit both your completed application and uploaded documents you will receive a confirmation number. Keep the confirmation number for your records. If you have any questions about this position, please contact Susie Parks at firstname.lastname@example.org.