Under the supervision of the Head of Access Services, this position supports the Course Reserves operation of the Library by assisting in processing materials for students, faculty, and staff. This position supervises and staffs the Access Services Information Desk of the UNF Library. Staffing the Access Services Information Desk may include responsibility for the supervision of the library facility. This position provides customer service based on University, Library, and departmental policies and procedures, library systems and their use, and library collections. Access to and maintenance of confidential student/employment records is required. This position troubleshoots procedural and system-related problems on behalf of library users. This position may be responsible for monitoring the Library’s security system and other security and safety matters involving the library building, collections, computers as well as operational concerns and closing the facility as scheduled. This position is required to maintain the knowledge and skills necessary to implement current department and Library-related policies and procedures. This position provides public service and access with respect to library materials and information in a courteous, positive and proactive manner. This position regularly interacts and must communicate with UNF faculty, staff and student users. This position staffs the library during weekend service hours, when support and staffing are extremely limited. Due to this requirement, punctuality and reliability are critical. Problem-solving and good judgement and decision making are routine requirements. Working hours are Sun-Thurs 4:30 p.m.-1:00 a.m.
Knowledge of automated circulation systems, library policies, services and general department procedures, academic research library operations, bibliographic searching techniques and the research process, email, the Internet, and specialized automated systems and networked applications. Ability to enforce pertinent laws, codes, policies, and rules affecting and protecting the Library and its users. Ability to work collegially in a diverse environment with library staff and the University community. Ability to communicate effectively and courteously with library users. Ability to engage in problem-solving and decision-making. Ability to plan, set priorities, organize a work-related environment, and attend to detail. Ability to use and understand a library automated system. Ability to move, lift, sort, and shelve library materials. Ability to operate office equipment: phone, fax, copiers, microform reader/printers, etc.
Physical address where the job position is located.
Applicants must complete an online application, as well as upload supplemental documents, at www.unfjobs.org in order to be considered for this position. Applicants who do not apply online and/or upload all the required documents will not be considered for this position. Once you submit both your completed application and uploaded documents you will receive a confirmation number. Keep the confirmation number for your records. If you have any questions about this position, please contact Susie Parks at (904) 620-2579, or email@example.com.