Job: Reference/Circulation Library & Technology Assistant 1

General Information
Position:
Reference/Circulation Library & Technology Assistant 1

Number position available:
1

Compensation:
Hourly Rate

Job Category:
Reference & Public Services

ALA:
Position DOES NOT require a Master's degree from an ALA accredited program.

Description:

The Ladies Improvement Association founded the Delray Beach Public Library in 1913. In 1938 the Delray Beach Public Library Association became a not-for-profit corporation to provide a public library in Delray Beach. Since 1950, our patrons have received library service through a successful public/private partnership between the City of Delray Beach and the Library Association. The City of Delray Beach has provided a large percentage of the annual operating budget and the Library Association has raised capital funds.

The Delray Beach Public Library exists to enrich the lives of the individuals of Delray Beach’s diverse communities by creating and sustaining superior public library services through responsive staff, dynamic collections, appropriate technology, effective programming, and access to global information. Our Vision is to become the best public library in Florida.

Join our team! The Delray Beach Public Library is an active, diverse, and forward-thinking city library! We are looking for a part time Library & Technology Assistant I for the Reference and Circulation Services Departments.

The Library & Technology Assistant I enjoys interacting with a diverse library team and serving a diverse community. The candidate thrives performing a variety of tasks providing exceptional and friendly customer service. Must be detail-oriented while working well with a team; demonstrate an entrepreneurial mind-set learning and applying new knowledge; must be flexible, dependable, and accountable.

MLS students are encouraged to apply. This is a wonderful opportunity for library mentorship as you complete your degree.

The Reference Services Department continues to build on its success and is a well-regarded hub of information, dynamic programming, and exceptional collections. We strive to serve the diverse Delray Beach community with technology and computer training via our expertly trained staff, Older Adults Tech Academy, Creative Cloud Lab and MS Office Training.

The Circulation Services Department focuses on its customer-centric approach providing exceptional, friendly service to our community members. We excel in facilitating access services to our print, audiovisual, and digital collections, promoting library resources, reader advisory, and communicating related library guidelines.

Under the direct supervision of the Department Heads, the Library & Technology Assistant I, performs public service work of a routine nature, related to customer service, computers, and technology, which requires the application of excellent oral and written communication skills, skilled techniques, and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Applying Library Guidelines and Circulation and Reference Services Departments procedures to facilitate the daily operations of the 1st and 2nd floor public areas.
  • At the Reference Desk, performing reference define activities, including but not limited to, assisting patrons, performing face-to-face, over the phone or online, with routine and directional inquiries which may require basic research and reference knowledge, such as searching for books in the catalog, locating books on the shelves, and facilitating patrons’ reference interviews,
  • At the Circulation Desk, performing circulation defined activities, including but not limited to, charging, and discharging library materials, registering new library patrons, updating current patron records, handle cash register transactions, and reserving and pulling materials.
  • Assisting patrons with computer usage and technology inquiries on public computers.
  • Assisting in the teaching of computer classes and technology programming.
  • Assisting library staff with matters relating to computers and technology.
  • Cooperating with library staff in performing duties essential to efficient library operations.
  • Registering and answering questions face-to-face, over the phone or email, about upcoming library programming.
  • Performing clerical activities, such as answering phones, sorting mail, filing, word processing, and photocopying and mailing out material.
  • Processing new materials including books, audio-visual materials, and computer software.
  • Performing data entry for bibliographic and holding records maintenance.
  • Collecting and reporting on library-related statistics.
  • Completing special projects as assigned. 

HOURS

This is a part-time position with a maximum of 19 hours, including weeknights and alternating weekends. 

MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL REQUIREMENTS                    

Ability to lift 25 pounds in the shifting and moving of library materials and equipment required.  Ability to navigate stairs, kneel, bend, reach, stand for 2 hours, stretch and stoop in the maintenance of computer hardware and systems.  Must be able to work weekends and evenings as necessary, as well as other duties as required.


Education:

Bachelor’s Degree preferred. Knowledge of Koha or other online cataloging system a plus. Highly competent in computer use, technology, hardware, and software.  Competence in the necessary technical skills and the ability to tactfully manage challenging customer service situations; strong customer service skills and experience preferred. Excellent oral and written communication skills. Demonstrates respect for diversity and inclusion of cultural values. Working knowledge of library methods and procedures preferred. Experience working with adults and older adults preferred. Spanish and/or Creole/French speaking is a plus.


Multilingual:
N/A

Job open date:
10-20-2021

Application deadline:
Open Until Filled

Apply at:

Additional information
Library Type:
  • Public Libraries

Job Type:
Part-time

Job Location

Physical address where the job position is located.

Job Place:
Delray Beach Public Library

Job Location:
Southeast Florida

Address:
100 West Atlantic Ave

City:
Delray Beach

Zip:
33444

County:
Palm Beach


Institution Information
Institution Name :
Delray Beach Public Library

Address:
100 West Atlantic Ave

City:
Delray Beach

State:
FL

Zip:
33444

Contact Information / How to apply
Contact Name:
Loanis Menendez-Cuesta

Contact Email:
loanis.menendez@delraylibrary.org

Contact Phone:
561-266-0196

Contact Fax:

How to apply

Email Cover Letter and Resume to:

Karen Ronald, Executive Director: Karen.Ronald@delraylibrary.org

Loanis Menendez-Cuesta, Head of Information and Reference Services: Loanis.Menendez@delraylibrary.org

Elizabeth Akus, Circulation Supervisor: Elizabeth.Akus@delraylibrary.org


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