Job: Digital Services Specialist

General Information
Digital Services Specialist

Number position available:

$37,254; Actual salary will reflect selected professional’s experience and credentials

Job Category:
Special Collections

Position DOES NOT require a Master's degree from an ALA accredited program.


As a member of the Public Services Unit, administers centralized processes relating to digital reproduction of special, unique, rare and distinctive collections of the Special and Area Studies Collections Department (SASC). Coordinates complex workflows relating to the digitization of SASC holdings, including managing reproduction requests from patrons and collection managers, managing intellectual rights metadata, and participating in the planning and implementation of digital projects. Maintains regular and effective communication with patrons, other SASC personnel, and staff in other units of the Libraries including Digital Production Services, Conservation, Cataloging and Discovery, Fiscal Services. Manages data and documentation about digital services, and provides training on procedures and workflows. As needed, participates in supervision of students and other personnel, and participates in outreach and public services activities.
To support all students, staff and faculty, and foster excellence in a diverse and collaborative society, the Libraries are actively seeking candidates who bring culturally-rich lived experiences to work with individuals of diverse backgrounds, experiences, races, ethnicities, genders, sexual orientation, and perspectives.
Digital Services Coordination

  • Administers centralized digital reproduction processes for SASC, and serves as a point of contact for diverse population of patrons including students, faculty, scholars and the general public, and effectively manages communication with these patrons.
  • Administers the online payment system for digital reproductions and reviews fee structures on a regular basis.
  • Interprets and adheres to established policies regarding reproduction, digitization and copyright; develops new workflows to improve services, and recommends new policies and procedures.
  • Consults with collection managers, public services staff, and other personnel in SASC to fulfill digital reproduction and publication requests from patrons, to manage intellectual rights metadata, to plan and implement digital projects within the department, and to digitize resources in support of instruction, exhibitions, and outreach activities.

Liaison, Training, and Reporting Services

  • Liaises, collaborates and maintains regular communication with other units including Digital Production Services, Conservation, Cataloging and Discovery, and Fiscal Services.
  • Liaises with and assists other branches in the Libraries to support digital project workflows.
  • Trains other personnel on digital procedures and workflows, develops documentation, maintains and reports statistical data about digital services, and participates in the assessment of processes and services.
  • Participates in training and supervising student assistants, temporary hires and volunteer personnel in tasks related to digital reproduction and publication requests, including digitization using desktop scanners and scan software.
  • Coordinates and participates in regular meetings to share information with others including collection managers and personnel in other units.
  • Attends workshops and trainings to remain current in procedures and policies and to gain knowledge and skills.

Information, Circulation, and Research Assistance

  • Works with the SASC Public Services team to develop best practices and procedures and to provide information, circulation, and research assistance across all SASC service points (Map & Imagery Library, Grand Reading Room, and the Latin American & Caribbean Collection) when assigned.
  • Provides interactive and responsive support to patrons by phone, e-mail, and in person regarding use of the library catalog and other finding aids to locate library materials. Refers patrons to subject specialists as needed.
  • Assists in the use of UFDC resources as well as other internet resources. 
  • Assists patrons with directional questions and in using computer workstations, scanners, and microfilm readers.
  • Participates in public service and outreach activities.
  • Communicates effectively and interacts pleasantly with library users and staff.
  • Works with patrons and employees of diverse backgrounds and academic interests.

Other Duties
Participates in special projects and performs other duties as assigned. Serves on committees as appointed and participates in staff development opportunities.


We value a range of experience and perspectives. Applicants are encouraged to communicate in their application materials and subsequent interview conversations how their work and other experiences satisfy the following qualifications in ways that may not be obvious.


Minimum Requirements:

  • Bachelor's degree and two years of related library experience; or a Master's degree and one year of related library experience; or any equivalent combination of experience, training and/or education.



  • Working knowledge of digitization methods and/or digital collections repositories
  • Working knowledge of metadata, including library catalog and archival finding aid data
  • Strong verbal and written communication skills
  • Experience working with special, unique, rare, or distinctive collections
  • Bibliographical competency in Spanish
  • Ability to work collaboratively to accomplish goals
  • Ability to use independent judgement in making decisions, prioritizing tasks and solving problems.
  • Flexibility, and ability to adapt and work in a rapidly changing academic environment
  • Basic computer skills and experience with Microsoft Word, Excel and Outlook
  • Ability to train and supervise effectively
  • Ability to plan and coordinate work assignments
  • Commitment to contributing to a respectful and caring community for all, including individuals of diverse backgrounds, experiences, races, ethnicities, gender, sexual orientation, and perspectives



Job open date:

Application deadline:
Open Until Filled

Apply at:

Additional information
Library Type:
  • Academic Libraries

Job Type:

Job Location

Physical address where the job position is located.

Job Place:
Smathers Library

Job Location:
Central Florida

1545 W University Avenue




Institution Information
Institution Name :
University of Florida, George A Smathers Libraries

1545 W University Avenue




Contact Information / How to apply
Contact Name:
Joseph Piazza

Contact Email:

Contact Phone:

Contact Fax:

How to apply

Application Process
To apply, submit

  • a cover letter detailing your interest in, and qualifications for this position
  • your current resume or CV
  • a list of three references including their contact information (telephone number and email address)

Apply by August 30, 2021, applications will be reviewed as received. Submit all application materials through the Jobs at UF online application system at Job No. 517802.  If you have any questions or concerns about this process, please contact Tina Marie Litchfield, George A. Smathers Libraries Human Resources Office, at

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