Website Tampa-Hillsborough County Public Library
- Provides leadership, direction, and oversight for all emerging technology planning, management, and operations for Library Services. Communicates and collaborates effectively with vendors, contractors, county technology department and staff to set, engage, and achieve objectives of the organization. Ensures ongoing technology health of technology equipment within the branches and management of branch software. Strong problem-solving and time management skills.
- The ideal candidate for this position has experience and knowledge in using project management steps/principles in technology. Must have excellent interpersonal, problem-solving, and technical skills and proven success working well with front line staff, internal departments, agencies, and outside organizations.
- Customer Commitment – Proactively seeks to understand the needs of the customers and provide the highest standards of service.
- Dedication to Professionalism and Integrity – Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
- Organizational Excellence – Takes ownership for excellence through one’s personal effectiveness and dedication to the continuous improvement of our operations.
- Success through Teamwork – Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.
Duties and Responsibilities
Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on the nature of their assignments, individual employees may perform some or all of the duties described below.
- Manages planning, coordinating, scheduling of technology equipment repairs to ensure libraries have working, effective, and well-maintained equipment for the public and staff.
- Manages new technology related building projects and creates and executes technology-related training projects for library staff. Includes project planning, scheduling, scope, communication, and evaluation.
- Facilitates creation and maintenance of new technology manuals and procedures. Updates all old and outdated technology documentation for library technology equipment and services.
- Monitors people counter software for all libraries. Management of creation and deletion of all staff accounts. Run reports for Administration and Regional Managers when needed. Train staff on the people counter platform.
- Maintains electronic records of programming calendar accounts. Management of creation and deletion of all staff programming calendar accounts.
- Management of the recording studios in the libraries. Update software when needed. Purchases technology supplies for the recording studios.
- Management of the Mobile Digital Camera Solution and Wireless Presentation System. Handles all repairs and supply requests from staff. Facilitates the rollout of new devices to the branches.
- Monitors the Help Desk portal and coordinates with the county’s technology department and vendors for any repairs needed regarding hardware and software issues.
- Collaborates on new technology projects. Collaborates in the development of short-and long-term plans. Collaborates with other department to create new signage and documentation for the project.
- Identifies, tracks, monitors, and communicates project-related tasks, issues, scope changes, variances and contingencies that may arise during the project implementation.
- Monitors project budget and status of allocated funds. Control expenses. Makes technology related pCard purchases and recommends emerging technology projects with the corresponding budget requirements.
- Performs other related duties as required.
- Knowledge of the principles and practices of project management.
- Knowledge of the processes, activities, requirements and objectives of the functional area to which assigned.
- Skill in developing tracking systems to monitor work progress.
- Ability to communicate effectively both orally and in writing.
Ability to manage multiple tasks and solve problems involving several variables or unique situations.
- Ability to manage the details of projects, track activities and meet deadlines.
- Ability to collect, organize and analyze data and make logical decisions.
This job is performed in a professional office environment using standard office equipment such as computers, phones, photocopiers, and fax machines.
Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Minimum Qualifications Required
- Graduation from an accredited four year degree granting college or university; AND
- Three years of program/project management experience directly related to the position duties;
- OR An equivalent combination of education (not less than a high school diploma/GED), training and experience that would reasonably be expected to provide the job-related competencies noted above.
Emergency Management Responsibilities
In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee’s department, the County’s Office of Emergency Management, or County Administration. Such assignments may be for before, during or after the emergency/disaster.
Additional Job Requirements
A department, depending on the nature of its mission and operations, may require that employees in all or certain positions in this job classification:
- Maintain the ability to pass the background checks required for the position. These background checks may include but are not limited to:
– Criminal History Background Check using Florida Department of Law Enforcement (FDLE) Criminal Justice Information Services (CJIS)
– Level 1 and Level 2 Background screening (Ch. 435 Florida Statutes)
– Child Abuse, Abandonment and Neglect Record Check using the State Automated Child Welfare Information System (SACWIS)
– Sex Offender and Sexual Predator record check using the list maintained by the Florida Department of Law Enforcement (FDLE)
- Possess the necessary job related license(s) or certification(s) that may include possession of a Florida Driver License (Class E) or an applicable Commercial Driver License (CDL)
Employees in this classification that acquire the competencies and minimum qualifications for the next tier will be able to apply for promotional opportunities through a competitive selection process. Employees will not automatically be upgraded to the next tier. Reclassifying a position is based on business need and financial impact and is not based solely on the job competencies or qualifications of the incumbent.
Minimum Qualifications Required
Graduation from an accredited four year degree granting college or university; AND
Three years of program/project management experience directly related to the position duties;
OR An equivalent combination of education (not less than a high school diploma/GED), training and experience that would reasonably be expected to provide the job-related competencies noted above.
Please apply using the Hillsborough County Career site