Website Sarasota County Government
Are you looking for a community library where you get to know your patrons? This beautiful location is part of our 10-branch library system. Jacaranda is a heavily utilized branch serving patrons and hosting intergenerational programs including a Creation Station. We are well-funded by an endowment and supported by our Friends of the Library group for long term stability in our programming. We are looking for a Customer Service Representative for our Frances T. Bourne Jacaranda Public Library. If you have a passion for books and helping the community, why not start your career with this entry-level position today?
Implement standards of service that ensure the prompt and efficient resolution of each inquiry by customers.
Provide assistance at all library service locations and stations.
Provide directional and services-related information to users.
Assist library users in person, by phone, or electronically.
Assist in material checkout/check-in, retrieve and processes reserves, billing, and missing items.
Perform routine equipment cleaning and maintenance.
Sort and shelve materials and maintain an orderly arrangement of materials.
Assist in operating and basic troubleshooting of automated materials check-in, emptying and swapping materials bins, and routine maintenance.
Monday – Saturday 8:00 a.m. – 8:00 p.m.
Work shifts include:
8:30 a.m. – 5:00 p.m.
9:30 a.m. – 6:00 p.m.
11:30 a.m. – 8:00 p.m.
You will be expected to work at least one night a week and be a part of the Saturday rotations.
High School Diploma or equivalent education.
One year of experience in a clerical or customer service environment.
Subject to Passing Substance Screening: This position is subject to passing a pre-employment substance screening. An applicant who fails to pass a required drug screening test shall be disqualified from employment in any class for a period of five (5) years.
About Everything Else
Starting Pay Range: $15.45/hour. Up to $16/hour, with proven library experience.
Position Salary Range: $15.45 - $22.19
Enjoy great benefits including Health, Dental, Vision, and Life Insurance, Short-Term and Long-Term Disability, Flexible Spending Accounts, Employee Assistance Program (EAP), Florida Retirement System (FRS) and many, many more!
For more information about employee benefits, please click this link or visit SCGov.net for additional information.
Utilize our award-winning wellness program including free gyms and classes at multiple Sarasota County Government locations.
Enjoy 11 paid holidays, 3 personal days and 16 paid vacation days in the first year of full-time employment with increasing accrual rates with years of service. (That adds up to a possible 30 days off in your 1st year!)
A different blend of voices prompt better conversations, choices and results for everyone. Sarasota County – Many Voices, One Team.
We celebrate and value the experiences, backgrounds, perspectives, talents and strengths that make us different and are committed to creating a culture of understanding and respect where our employees realize that we are stronger together.
Our vision is to attract, develop, retain and engage a talented workforce broadly representative of the citizens and communities we serve. To further value creativity, innovation, collaboration and great customer service – internally and externally.
Sarasota County Government promotes diversity and inclusion in its workforce and does not discriminate on the basis of race, color, gender identity or expression, genetic information, religion, national origin, marital status, age or disability. A job applicant with a disability who requires reasonable accommodation to participate in the application/selection process is requested to make known the need for an accommodation to Human Resources or appropriate county staff members. For assistance with the application, please call 941-861-5353.
Government employers are drug-free and tobacco-free environments, EEO/AA/ADA employers, and they prohibit discrimination in all services, programs or activities.
Sarasota County Government is a Tobacco-Free/Drug-Free Workplace.
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