Website Sarasota County Government
Sarasota County is seeking a part-time Library Assistant for the North Sarasota Library location. The Library Assistant establishes a high-level of customer service by positively interacting with citizens as well as internal customers and co-workers. As a direct point of contact for customers, the Library Assistant welcomes library patrons, performs basic service requests and resolves routine questions. The Library Assistant also plays a significant role in guiding library volunteers and in the presentation and maintenance of the library collection.
Implements standards of service that ensure the prompt and efficient resolution of each inquiry by internal and external customers, delivered with the utmost respect and courtesy.
Provides assistance at all library service locations and stations.
Represents Sarasota County to library users, assists users in locating, selecting, and using resources, and assists users in use of library equipment and technology.
Communicates policies and procedures to users.
Engages in conflict resolution and problem solving.
Contributes to the development of section policies, procedures, and plan of service.
May participate in planning, presentation, and evaluation of library sponsored programs.
May facilitate in the setup of program rooms, materials, and equipment for public, library, and county events.
Assists in materials checkout/check-in, retrieves and process reserves, billing and missing items processes as needed.
Gathers statistical information as required.
Assists in cash management duties such as collecting fees, and Unique Management collections, including such duties as daily shift, drawer counts, and deposits as needed.
Assists in sorting and processing mail, as needed.
Performs routine equipment cleaning and maintenance.
Sorts and shelves materials, and maintains an orderly arrangement of materials.
Assists in operation and basic troubleshooting of automated materials check-in, emptying and swapping materials bins, and routine maintenance.
Monitors physical condition of materials and recommends repair or de-selection.
Promotes the materials collection through displays and other methods.
Participates in cross training in other sections and aids in cross training in their section.
Provides opportunities for continuing professional development of self and others, especially in acquiring relevant understanding and skills.
Trains, directs, and supervises volunteers as needed. Encourages volunteers to use individual talents to creatively address tasks.
Work Hours: Part-Time – 20 Hours Per Week
Employee may be re-assigned to a different work location (other than original assignment) within the library system to meet changing service needs. Expected to participate in all hours of operation including daytime, evening, and weekend hours (8:00 a.m. – 8:00 p.m.), as well as hours at other locations.
High School Diploma or equivalent education.
One year experience in clerical or customer service environment is preferred; working knowledge of computer software dealing with public response.
Note: One year of college may substitute for one year of experience.
Customer service experience working in libraries or similar settings.
Subject to Passing Substance Screening: This position is subject to passing a pre-employment substance screening. An applicant who fails to pass a required drug screening test shall be disqualified from employment in any class for a period of five (5) years.
About Everything Else
Pay: $15.45/hour. Up to $16/hour, with proven library experience.
Enjoy great benefits including Health, Dental, Vision, and Life Insurance, Short-Term and Long-Term Disability, Flexible Spending Accounts, Employee Assistance Program (EAP), Florida Retirement System (FRS) and many, many more!
For more information about employee benefits, please click this link or visit SCGov.net for additional information.
Utilize our award-winning wellness program including free gyms and classes at multiple Sarasota County Government locations.
Enjoy 11 paid holidays, 3 personal days and 16 paid vacation days in the first year of full-time employment with increasing accrual rates with years of service. (That adds up to a possible 30 days off in your 1st year!)
A different blend of voices prompt better conversations, choices and results for everyone. Sarasota County – Many Voices, One Team.
Diversity, equity and inclusion (DE&I) are the keys to serving, representing and understanding our community. We celebrate and value the experiences, backgrounds, perspectives, talents and strengths that make us different and are committed to creating a culture of understanding and respect where our employees realize that we are stronger together.
Our vision is to have a diverse, equitable and inclusive workplace that attracts, develops, retains and engages a talented workforce broadly representative of the citizens and communities we serve. To further value creativity, innovation, collaboration and great customer service – internally and externally.
Sarasota County Government promotes diversity and inclusion in its workforce and does not discriminate on the basis of race, color, gender identity or expression, genetic information, religion, national origin, marital status, age or disability. A job applicant with a disability who requires reasonable accommodation to participate in the application/selection process is requested to make known the need for an accommodation to Human Resources or appropriate county staff members. For assistance with the application, please call 941-861-5353.
Government employers are drug-free and tobacco-free environments, EEO/AA/ADA employers, and they prohibit discrimination in all services, programs or activities.
Sarasota County Government is a Tobacco-Free/Drug-Free Workplace.
Apply today: https://bit.ly/3WIs50u