Website Delray Beach Public Library
The Ladies Improvement Association founded the Delray Beach Public Library in 1913. In 1938 the Delray Beach Public Library Association became a not-for-profit corporation to provide a public library in Delray Beach. Since 1950, our patrons have received library service through a successful public/private partnership between the City of Delray Beach and the Library Association. The City of Delray Beach has provided a large percentage of the annual operating budget and the Library Association has raised capital funds.
The Delray Beach Public Library exists to enrich the lives of the individuals of Delray Beach’s diverse communities by creating and sustaining superior public library services through responsive staff, dynamic collections, appropriate technology, effective programming, and access to global information. We envision a dynamic community connecting ideas, information, and creation. Our mission is to ignite curiosity, fuel discovery, and encourage creativity through access to trusted information, resources, and community connections.
The Reference Services Department continues to build on its success and is a well-regarded hub of information, dynamic programming, and exceptional collections. We strive to serve the diverse Delray Beach community with technology and computer training via our expertly trained staff, Older Adults Tech Academy, Creative Cloud Lab and MS Office Training.
Under the direct supervision of the Head of Reference Services, the Reference Librarian I/II (The Librarian) performs public service work of a routine nature, related to customer service, computers, and technology, which requires the application of excellent oral and written communication skills, skilled techniques, and procedures.
The Librarian provides assistance in the location and selection of materials; performs complex professional and technical library work; and participates in activities of a specialized library function such as reference services.
The Librarian enjoys interacting with a diverse library team and serving a diverse community. The candidate thrives performing a variety of tasks providing exceptional and friendly customer service. Must be detail-oriented while working well with a team. Must demonstrate an entrepreneurial mind-set learning and applying new knowledge. Must be flexible, dependable, and accountable.
The Librarian participates in technology planning and programming particularly focusing on the information needs and computer training of adults. The Librarian is an avid reader of adult literature and can spontaneously give book talks with passion and demonstrate the knowledge and confidence to recommend appropriate books to patrons, including suggestions to try something new from the collection.
Essential Duties And Responsibilities:
Duties may include, but are not limited to the following:
- Under the supervision of the Head of Reference Services Department, the Reference Librarian (the Librarian) is a vital team player in the department and is an effective reference librarian serving the public on the public service desk, online, on the phone, and in the community and demonstrates the initiative to bring new programming ideas to the Department Head and the Reference Services team.
Customer Service Duties
- Applying Library Guidelines and Reference Services Departments procedures to facilitate the daily operations of the 2nd floor public areas.
- As a Reference Librarian: Performing reference defined activities, including but not limited to, assisting patrons, performing face-to-face, over the phone or online, with routine and reference inquiries which may require expert research and reference knowledge, such as searching, accessing, and retrieving information, searching for books in the catalog, locating books on the shelves, and facilitating patrons’ reference interviews.
- Planning and conducting the activities and operations of a specialized library function.
- Assisting library customers in the use of library computers, technology, services, and resources including online databases.
- Responding and resolving patron inquiries and complaints.
- Registering and answering questions face-to-face, over the phone or email, about upcoming library programming.
- Cooperating with library staff in performing duties essential to efficient library operations.
- Collecting and reporting on library-related statistics.
- Preparing informational guides in print and digital formats.
- Designing and delivering face-to-face or online training workshops for the public and library staff on complex library resources and computer applications.
Collection Development Duties
- Researching, reading, and reviewing new books, periodicals and other media and remaining abreast of current practices in the library field.
- Participating in the acquisition, retention, discarding or special handling of library materials.
- Processing new materials including books, audio-visual materials, and computer software.
- Monitoring budget expenditures under supervision of Head of Reference.
- Performing data entry for bibliographic and holding records maintenance.
- Applying library material selection standards and policies.
Professional Development and Other Duties as assigned:
- Maintaining a liaison with other librarians in the community, attending professional meetings, workshops, and conferences.
- When required, assuming responsibility for the library, including supervision of staff, monitoring the building, handling requests and complaints and responding to emergencies.
- Perform other related duties as assigned.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Master of Library Science from an ALA accredited university is required.
- Knowledge of Library terminology and practices, general principles and practices of public library services and programs.
- Knowledge of principles and practices of professional library work, including methods, practices and techniques of library reference, technical services and/or children services.
- Knowledge and application of principles, techniques and procedures in cataloging, indexing, classifying, and organizing library materials.
- Knowledge of cutting-edge computing such as using various pieces of software and accessing and retrieving of data from online database systems.
- Knowledge of principles and techniques used in bibliographic research.
Skills & Experience
- Excellent oral and written communication skills and attention to detail.
- Self-motivated, self-starter with the ability to manage multiple tasks, work under pressure to meet deadlines.
- Demonstrated skills in time and project management including planning, successful execution, and evaluation.
- Demonstrated skills in technology curriculum design and delivery.
- Ability to successfully apply technology knowledge and skills.
- Enthusiastic to work in a diverse community.
- Must excel in team-oriented work environment.
- Passion for reading and ability to communicate this effectively fostering a lifelong love of reading.
- Proficiency in both Windows and Mac operating systems preferred.
- Develop and maintain excellent rapport, and cooperative and courteous relationships with supervisors, co-workers, officials, merchants, city representatives, partner organizations, the public and a diverse community.
- Ability to lift 25 pounds in the shifting and moving of library materials and equipment required. Ability to navigate stairs, kneel, bend, reach, stand for 1/2 hour, stretch and stoop in the maintenance of an orderly collection on the shelves required, or to plug power cords into outlets or retrieve objects.
- Normal speech quality and normal hearing ability expected at level of 25 decibels through the speech frequency, aided or unaided, to efficiently serve the public.
- Ability to drive a car to perform various duties outside library building and ability to attend out-of-town meetings via commercial transportation.
- Requires the ability to exert a small amount of physical effort in sedentary to light work involving prolonged sitting, walking, or moving from one area of the building to another, and standing for periods of time.
- Requires sufficient hand/eye coordination to perform semi-skilled repetitive movements, such as keyboarding and/or use of other office equipment.
- May require sufficient strength and coordination for lifting, pushing, and/or carrying the weight of smaller office equipment, files, or supplies.
- Involves extensive VDT exposure.
Hours: This is an hourly part-time position with a maximum of 19-hour weekly schedule, which may include two (2) weeknights and is on a rotating schedule of Fridays, Saturdays, Sundays, and full weekends when needed.