• Full Time
  • Lake City, FL
  • $42,390.40 USD / Year

Website Columbia County Board of County Commissioners

Location Name: Columbia County Public Library - West Branch
County: Columbia
Region: Northeast Florida
Address: 435 NW Hall of Fame Drive
City: Lake City, FLZipcode: 32055
ALA accredited Masters required: No

This is professional library work at a managerial and supervisory level involving responsibility for administration and operation of a small branch library. Work is performed under the general supervision of the Library Director or Assistant Director and in cooperation with other staff with system-wide responsibilities. Work is performed independently within established guidelines and is reviewed through conferences, reports and observation of results obtained.

Knowledge of principles and practices of library service, including patron service, cataloging, reference, technical
services, and collection development
Knowledge of library methods, materials, and practices and of the theory and objectives of a public library system
Knowledge of literature and the ability to share this knowledge
Knowledge of library automation procedures and practices
Knowledge of principles and practices of library operation and administration
Knowledge of community agencies, services, and resources.
Demonstrated management and supervisory skills
Ability to deal successfully with the public, in person and over the telephone
Ability to defuse difficult situations while remaining calm and focused
Ability to work a flexible schedule, including days, evenings and weekends
Ability to set priorities and meet multiple deadlines
Ability to work with little supervision and to use independent judgement to resolve staff and user concerns
Excellent oral and written communication skills
Demonstrated ability to plan and present programs
Ability use computers, computer software, email, the Internet, and other digital resources and platforms
Ability to deal with diverse elements simultaneously
Ability to use empathy to understand the perspectives, needs, concerns, and culture of others
Ability to understand and apply highly complex policies and procedures.
Ability to plan, coordinate, and evaluate the work of professional, paraprofessional, clerical, and custodial staff
Ability to train and instruct library personnel, volunteers, and public.
Ability to deal effectively with library users, employees, and the general public and to remain calm in stressful situations.
Ability to communicate performance feedback in a timely and direct manner.
Ability to deal with details.
Ability to read, analyze, and interpret documents such as financial reports, legal documents, safety rules, maintenance instructions, and procedure manuals.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and
decimals; to compute rate, ratio, and percent; and to draw and interpret graphs and tables.
Ability to calculate figures and amounts such as discounts, percentages, area, circumference, and volume.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to operate a computer with printer, bar code scanner, calculator, telephone, fax machine, photocopier, cash register, and various audio and video equipment in the completion of tasks.

These functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related marginal duties as assigned. Oversees operation of branch library in accordance with established policies and procedures. Manages and performs library services activities of a branch location; coordinates, prioritizes, and assigns tasks and projects; tracks and reviews work progress and activities; assigns and directs staff and volunteers. Supervises, schedules, coordinates, and evaluates paraprofessional, clerical, custodial, and volunteer personnel assigned to the branch and assists in selection of staff. Trains library staff and volunteers on library policies and procedures, as well as on the use of the integrated library system and other software and equipment. Oversees maintenance of library facility and equipment and initiates requests for repair and maintenance. Trains and assists library staff and library users in use of collections, digital resources, and equipment. Interprets library policies and procedures to staff and public and carries out policies and procedures. Respects and maintains confidentiality of library users and records in accordance with state laws. Responds to and resolves patron complaints and concerns in a timely and courteous manner. Assists users in selection and location of library materials. Provides library service to users including, but not limited to: assisting public with reader’s guidance information and reference; assisting and instructing users of digital and print resources; checking materials in and out; filling requests; shelving materials in designated order; registering borrowers; collecting monies, issuing receipts, and making change; resolving issues related to fines and returned items; assisting in use of photocopier and other equipment; answering the telephone; emptying book drop; maintaining and promoting excellent customer service in assigned areas of responsibility. Participates in collection development and maintenance, consulting book reviews, publishers’ and vendors’ catalogs, and other sources to recommend acquisitions. Accepts and manages donated materials, and evaluates them for potential usefulness. Represents the library system in activities with other department, governmental, and private agencies when assigned by the Director or the Assistant Director. Develops goals, programs, and procedures for branch in cooperation with countywide library system policies and based on community needs and communicates with library administration regarding branch needs. Recommends purchases of equipment, materials, supplies and services. Participates in planning and policy development activities for the library system. Communicates effectively with other branch managers and library staff to ensure the transfer and receipt of important information relating to library services and activities. Evaluates programs, collections, and services of branch library. Prepares and presents programs in the library or to school and community groups on an outreach basis as requested. Designs and prepares various decorations, bibliographies, exhibits, or displays. Coordinates publicity and promotional activities with library system and with local media. Troubleshoots problems with automation and other equipment and initiates requests for repair and maintenance. Maintains financial and other records, prepares reports, and assists with preparation of budget. Prepares cash reports and may prepare and make bank deposits. Performs clerical duties, which may include: completing, sorting and filing registration forms, typing correspondence, checking in mail and faxes, preparing requested materials, making photocopies, and operating other equipment. Applies a working knowledge of all aspects of the library’s automated system pertaining to this position and resolves system use problems for less experienced workers without having to consult others. Accurately updates and adds records to the system, as required. Maintains access to Library’s materials collection by implementing circulation control procedures and by preserving the physical condition and order of collections. Inspects materials for damage and follows through with established procedures for lost and damaged materials. Searches for reserve, rotation, missing, claims returned, lost, and other materials and recommends replacements as needed. Performs opening and closing duties, including floor duty and lock-up procedures.

Performs other duties as assigned. Mends used materials and processes new material. Performs necessary building
maintenance of the facility, which may include but is not limited to: emptying trash, vacuuming, sweeping,  mopping, cleaning, and wiping down surfaces as needed.

Primarily in Library, occasionally in day care centers, schools, malls and other community locations.

This is a front-line position for providing excellent customer service in person, by mail, by email and by telephone. Works extensively with the public and with library staff. Works with other library and county departments and frequently with individuals in administrative or professional positions. Consultation on problems requires  judgment and tact in presentation to obtain cooperation or approval of action to be taken. Includes contacts of some importance outside library.

Responsible for directly and regularly supervising work of one or more employees as well as volunteer and community service workers. Duties include assigning, directing, evaluating and reviewing work of subordinate employees. Responsibilities include providing orientation and on-the-job training; evaluating performance, recommending selection of new staff, promotions, status changes and discipline; and planning, scheduling and coordinating work operations.

40 hours per week, including some nights and/or weekend hours.


Minimum Training: Bachelor of Science degree from a four-year college or university, one year of library experience and one year of customer service experience. A comparable amount of training, education, or experience may be substituted for the above minimum qualification.

Acceptable eyesight (with or without correction) with vision requirements including close, distance, color, peripheral, depth perception, and the ability to adjust focus.
Acceptable hearing (with or without correction).
Ability to communicate both orally and in writing.
Ability to sit, stand, walk, use hands to finger, handle, or feel and reach with hands and arms.
Ability to climb or balance, stoop, kneel and crouch, and occasionally crawl.
Noise level is moderate.
Ability to lift and carry up to 50 pounds.

Florida Driver’s License by date of employment.


Multilingual Skills Required: No
Contact Person: Katrina Evans
Contact Email: kevans@columbiacountyfla.com
Contact Phone: 386-758-1018
How to Apply / Instructions:

Each applicant is required to submit a completed County Application for Employment. Successful
applicant must be able to pass a pre-employment physical and drug screening. Applications should
be submitted to:

Post Office Box 1529
Lake City, Florida 32056-1529
(386) 719-2025; TDD (386)758-2139

Application can be found online at https://www.columbiacountyfla.com/Jobs.asp