Website City of Lake Wales

Location Name: City of Lake Wales Public Library
County: Polk
Region: Central Florida
Address: 201 W CENTRAL AVE
City: Lake WalesZipcode: 33853
ALA accredited Masters required: No

Performs a variety of routine services for library patrons at the Adult Circulation desk.


Works under the direct supervision of the Circulation Service Specialist.




Performs routine maintenance on books and other materials, such as mending covers, cleaning books and materials,


Answers telephone calls and provides information or otherwise assists or refers patrons as appropriate.


Assists in checking library materials in and out; processes overdue charges, fines and fees and places holds on requested materials for customers


Performs a variety of miscellaneous duties such as answering phone, running errands, picking up supplies, setting up tables and chairs for classes, etc.


Must possess knowledge of popular authors and current titles in order to provide excellent customer service and reader’s advisory services for library customers.  Must be familiar with databases or reader’s advisory tools to best assist customers.


Follows all library policies as established by the Lake Wales Library Board.


Assists in maintaining library collection and facilities by vacuuming and dusting; straightening books, chairs, shelves, papers and magazines; changing calendars; and emptying waste containers and book drops.


Participation in continuing education classes in the fields of customer service, reader’s advisory, computer databases and downloadable formats is highly recommended when available to employee.


Must be able to collect and properly handle money, compute fees owed and properly secure money at the conclusion of a library work day.


Shelves library’s audio-visual materials.  Maintains order in this section.


Must have working knowledge of the Polk County Library Cooperative member network, services, and staff.



Assists other staff in the performance of their duties as required.


Other duties as required.


Education and Experience:


(A) High school diploma or GED, supplemented by two years of post-secondary education or training in library science, liberal arts, education or a related field, or

(B) Any equivalent combination of education and experience.


Necessary Knowledge, Skills and Abilities:


(A) Knowledge of the principles and practices of modern library systems and programs;  knowledge of library circulation or processing techniques; knowledge of library classification systems; knowledge of basic office procedures including computers in a Windows environment;

(B) Skilled in the operation of tools and equipment.

(C) Ability to accurately maintain library filing systems; Ability to orally communicate effectively; Ability to establish and maintain effective working relationships with patrons, employees, supervisors, and the general public.


Valid Florida driver's license.  Required to complete a minimum of 15 CEUs annually in library services, customer service or related fields.

Library computer system; calculator; copier/printer; phone system.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is frequently required to walk, sit and talk or hear. The employee is occasionally required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.


The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.




The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.


The noise level in the work environment is generally quiet.

Multilingual Skills Required: No
Contact Person: Carmen Ortiz
Contact Email:
Contact Phone: 863-678-4182
How to Apply / Instructions:

Please make sure that you complete the City of Lake Wales Application at in order to be considered.