Website City of Jacksonville, FL

Location Name: Jacksonville Public Library
County: Duval
Region: Northeast Florida
Address: 303 N. Laura Street
City: JacksonvilleZipcode: 32202
ALA accredited Masters required: No

The Jacksonville Public Library is seeking:

  • Customer Experience Associate – Youth – Programming:  Join a creative, collaborative, growth minded team committed to serving their community through youth- focused programming. In this position, you will travel to a variety of library and community locations to present high quality, pre-designed literacy programming.
  • Customer Experience Associate – Adult:  This is professional library work performing basic reference services, collection maintenance, writing or presenting programs.


The City of Jacksonville is a premier local government employer providing a competitive compensation package and an excellent work environment.  Employees are afforded 12 paid holidays plus a paid personal day.  Our comprehensive benefit programs include defined contribution retirement plan, medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships.

This is an exceptional opportunity for the right candidate to make a significant contribution in a dynamic, quality-oriented customer-focused organization.  The City of Jacksonville is an equal opportunity/equal access employer.

  • A Bachelors’ Degree from an accredited institution with a preferred concentration in librarianship, education, child development or other related field is required.
  • Basic computer skills required.
  • Experience in education, retail, or library support work is preferred.
Multilingual Skills Required: No
Contact Person: Employee Services
Contact Email:
Contact Phone: 904-255-5600
How to Apply / Instructions:

To be considered for this position you MUST apply online at