This employee performs work of a technical nature as an entry-level library pre-professional. Work is customer service oriented in nature and requires considerable courtesy and professionalism in addressing and responding to patron needs in the field of library science. Additional responsibilities include operating the library’s computerized operating system. Work is performed under the supervision of a Library Associate, Librarian, the Assistant Library Director and or/the Library Director.
POSITION MAY REQUIRE WORKING EVENINGS AND WEEKENDS.
The list of duties and functions, as outlined herein, is intended to be representative of the type of tasks performed within this classification. They are not listed in any order of importance. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
Assists library patrons with accessing materials, e.g., leisure reading, periodicals, reference materials, audio/visual resources.
Assists library patrons in checking in and out library materials.
Orients patrons with library services, resources locations, and the City’s library policies and procedures.
Provides patrons with general assistance regarding access to and use of library services and technologies.
Receives requests, concerns and inquiries from patrons; resolves personally or directs to appropriate entity.
Shelves, re-shelves, and organizes materials, periodicals, audio/visual resources, and other library resources according to established policies and procedures.
Performs general clerical functions to support efficient operations, e.g., filing and records management, copying materials, issuance of library cards, collecting fines.
Runs necessary and requested reports on the computerized operating system.
Maintains statistical reports generated from the computerized operating system.
May assist a Librarian with various special projects.
Requires regular attendance to scheduled work shifts.
MINIMUM ACCEPTABLE EDUCATION, TRAINING & EXPERIENCE
High school diploma or GED Certificate, with 2 years’ experience in library patron services operations. Associate’s degree preferred and may substitute for a portion of the required experience; or an equivalent combination of education, training and experience.
Physical address where the job position is located.