Job: Library Access Services Technician, 2nd Shift

General Information
Position:
Library Access Services Technician, 2nd Shift

Number position available:
1

Compensation:

Job Category:
Other

ALA:
Position DOES NOT require a Master's degree from an ALA accredited program.

Description:

Embry-Riddle Aeronautical University is a private institution based in warm, sunny Daytona Beach, FL. ERAU is recognized as the largest and oldest aviation-focused university in the world and is consistently named by the Chronicle of Higher Education as a “Great College to Work For” in such areas as work/life balance; Job Satisfaction; Professional/Career Development Programs; and respect and appreciation.

 

 

Our nearly 6,000 students hail from more than 100 nations and nearly all 50 states. Our campus is a melting pot of cultures and beliefs, and we pride ourselves on our ability to embrace new ideas.

 

Embry-Riddle’s Hunt Library is currently accepting applications for the position of night-time Access Services Technician. This position supervises the Sunday through Thursday night time hours of the Hunt Library’s Access Services Department including responsibility for building security at closing time, train and supervise student assistants, prepare and transmit billing to bursar’s office, prepare media equipment for delivery to classrooms and patron pick-up, participate in departmental meetings.

 

Essential Duties and Responsibilities

  • Responsible for the library as a whole in the late evening and early morning hours as the only library staff person on duty.
  • Close and secure the building at 12:00 am. 
  • Train, supervise, and evaluate 2-4 student assistants every semester.
  • Assist patrons with checking library materials in and out, photocopier questions, directional questions, and other customer service duties.
  • Explain and demonstrate proper use of library media equipment to patrons, check out equipment using proper protocols.
  • Communicate library policies and procedures to all patrons.
  • Explain overdue fines and fees and any other billing issues.
  • Explain and enforce the library’s code of conduct.
  • Complete Building Liaison training with the university’s Safety Department.
  • Responsible for implementing the library’s emergency plans during emergency situations or drills.
  • Assist in maintaining the workflow of the department.
  • Collaborate with other Access Services Technicians to complete tasks as needed.
  • Participate in departmental, library, and university-wide meetings, training, and events as schedule permits.
  • Participate on library-wide committees and with strategic planning as schedule permits.

Work Schedule

 

Sunday – Thursday, 3:30 p.m. – 12:30 a.m. (requires schedule adjustments for final exam periods and summer schedules)


Education:

Qualifications

  • Experience in front-line, public-facing service, preferably in a library environment
  • Excellent customer service skills and attitude
  • Ability to work independently after initial training and exercise judgment when applying rules and procedures
  • Excellent communication skills and the ability to explain and implement policies and procedures
  • Supervisory experience
  • Good time management skills
  • Experience handling security issues
  • Working knowledge of Microsoft office
  • High school diploma or equivalent and two years library-related experience required
  • Some college preferred

Multilingual:
N/A

Job open date:
04-01-2018

Application deadline:
Open Until Filled

Apply at:
https://embryriddle.taleo.net/careersection/002/jobdetail.ftl?job=180141&tz=GMT-04%3A00

Additional information
Library Type:
  • Academic Libraries

Job Type:
Full-time

Job Location

Physical address where the job position is located.

Job Place:
Daytona Beach Campus

Job Location:
Central Florida

Address:
600 South Clyde Morris Blvd.

City:
Daytona Beach

Zip:
32114

County:
Volusia


Institution Information
Institution Name :
Embry-Riddle Aeronautical Univeristy - Daytona Beach Campus

Address:
600 South Clyde Morris Blvd.

City:
Daytona Beach

State:
FL

Zip:
32114

Contact Information / How to apply
Contact Name:
Erin Goldesberry

Contact Email:
goldesbe@erau.edu

Contact Phone:
386-226-4847

Contact Fax:

How to apply

Please appy online here - https://embryriddle.taleo.net/careersection/002/jobdetail.ftl?job=180141&tz=GMT-04%3A00


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