Job: Library Assistant

General Information
Position:
Library Assistant

Number position available:
1

Compensation:
$11.00

Job Category:
Other

ALA:
Position DOES NOT require a Master's degree from an ALA accredited program.

Description:

Sarasota County Library System seeks applicants for nine (9) PART-TIME seasonal Customer Service Representative jobs at public libraries throughout the County. Each of the libraries serves as a community hub of activity, an information/learning center and a gathering place. The primary role of the Customer Service Representative is to provide direct assistance to library patrons in the location and use of information and complete routine tasks related to the daily operation of the library.(Duration: 8 weeks; 20 hours/week)

Library Assistant

(Official Title: Customer Service Representative): Customer Services Representatives provide direct library services to citizens, in person and by phone.  Employee will be assigned to assist throughout the library in Circulation, Youth and Information Services areas.

Customer Service  :

  • Greet library users and offer assistance
  • Assist library users in location, selection, use of collection items
  • Help with technology applications and computer operations
  • provide directional and program-related information

Circulation Duties  :

  • Check in/shelve library materials
  • Process reserves
  • Issue library cards
  • Process mail notifications for overdue/missing items

Program Support  :

  • Facilitate set-up of meeting spaces, equipment, resources for programs and events
  • Support program preparation and participate in presentation of library-sponsored programs
  • Assist individuals and organizations in completing reservations for meeting space

Operational Clerical Support:

  • Answer the telephone
  • Report statistical data
  • Receive and sort mail and Interoffice communication
  • Operate standard office equipment

Education:

Minimum Qualifications:  A High School Diploma or equivalent and one (1) year experience in clerical or public contact work and working knowledge of computer and hardware systems dealing with public response. 

Job Based Competencies:  Demonstrates strong customer service skills, courteous and tactful. Uses attentive listening skills and communicates in a respectful manner with appropriate discretion. Speaks clearly and distinctly. Has the ability to handle challenging customer service situations, requesting assistance from co-workers and supervisor when necessary. Demonstrates respect for diversity with work behaviors that support the Sarasota County values. Possesses technical operational knowledge of and skills to operate phone, computer hardware/software systems and standard business equipment.


Multilingual:
N/A

Job open date:
04-11-2017

Application deadline:
04-28-2017

Apply at:
https://www.scgov.net/HR/Pages/CareerOpportunities.aspx

Additional information
Library Type:
  • Public Libraries

Job Type:
Part-time

Job Location

Physical address where the job position is located.

Job Place:
Sarasota County Public Libraries

Job Location:
Southwest Florida

Address:
1660 Ringling Blvd.

City:
Sarasota

Zip:
34236

County:
Sarasota


Institution Information
Institution Name :
Sarasota County Libraries and Historical Resouces

Address:
1660 Ringling Blvd.

City:
Sarasota

State:
Fl

Zip:
34236

Contact Information / How to apply
Contact Name:
Pamela Roebuck

Contact Email:
proebuck@scgov.net

Contact Phone:
941 861-5481

Contact Fax:
941 861-5200

How to apply

Please apply online.


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