Specialized technical and clerical support and public contact work, using personal computers and an online cataloging and circulation system.
Work requires independent judgment and action within well-established policies and procedures. Work also requires a high-level of customer service
Position is under the direct supervision of the circulation manager.
Work with patrons and maintain a high level of customer service even in difficult situations.
Work with computerized circulation software and other library databases and websites
Maintains the operation of the circulation desk according to established procedures.
Checks out books and other materials. Processes new library cards. Maintains records of fines and fees.
Maintains orderly flow of returned materials; shelves books, replace other materials. Process library materials. Empties book drop.
Assist in the search and recovery of library materials.
Monitors and replenishes supplies from centralized stock for staff and patrons.
Assist with programs and special projects. Assist with computers and computer sign-ups.
Preforms related work as required.
KNOWLEDGE, ABILITIES AND SKILLS
Ability to establish and maintain effective working relationships with employees, other agencies, and the public.
Ability to work in a team environment and to adapt to changes in the library environment.
Ability to learn and apply complex automated procedures and to utilize computer equipment, the Internet, and new technologies in performance of day-to-day work.
Ability to communicate clearly and concisely orally and in writing.
Knowledge of the services and operations of the libraries. Knowledge of standard clerical methods and practices. Must be able to work evenings and Saturdays.
Graduation from an accredited high school or possession of an acceptable equivalency diploma, supplemented by computer keyboarding courses, training or experience.
Two (2) years of specific experience with library automation systems.
A comparable amount of training and experience may be substituted for the minimum qualifications.
Physical address where the job position is located.
City of Gulfport Application can be found at: http://mygulfport.us/human-resources/
Please fill out the application forms in their entirety in order to be considered for this position.