Librarians are a pivotal part of the library customer experience and as such, carry out the library's strategic plan initiatives and annual goals and objectives. Librarians create, implement and market programs and services for the public, develop effective community working relationships, provide literacy support through collection development and connect the customer with the information they seek. In order to accomplish this, they are proficient in organizing materials and information, communicating and working with others, and are able to analyze review sources, public input and statistical data to best serve the community. In addition, they have advanced knowledge and skill in using, troubleshooting and training on computer hardware and software applications.
They are leaders among library and city staff reporting to and communicating with the Library Administrative team, which includes the Library Director, Assistant Library Director, Library Services Manager and Library Services Coordinator. They are directly supervised by the Library Services Manager or the Assistant Library Director and their work is evaluated through observation, meetings, program and service metrics, and the fulfillment of department goals and objectives. Regularly scheduled night and weekend work is expected.
Each librarian has specific responsibilities in the areas of customer service, technology, leadership and programming as outlined below:
Matches patron needs with library services, programs and products.
Maintains the library's collections and public areas to appeal to users.
Creates a positive and welcoming environment within the library.
Applies customer service skills to enhance the level of user satisfaction.
Provides one-on-one research assistance.
Evaluates online information critically for information literacy.
Develop strategies for gathering customer input and data.
Instructs patrons in the use of the computer catalog.
Provides computer literacy instruction, including catalog and database instruction.
Provides computer assistance and troubleshooting.
Assists patrons with: using the Internet, e-mail accounts, downloading, saving, and printing documents and files, using office productivity software, and helping with wireless access and Smart Access Manager troubleshooting.
Competent in the use of the Integrated Library System public and support services functions.
Articulates and demonstrates technical concepts and procedures to all levels of staff.
Demonstrates beginning proficiency with presentation, word processing and spreadsheet software programs.
Uses audio-visual and presentation equipment and assists patrons in their use.
Inputs, updates, accesses and retrieves data from a computer.
Accepts responsibility for maintaining service and managing staff in the absence of a supervisor.
Provides administrative support to Management team.
Handles public complaints and takes responsibility for appropriate action.
Assists supervisor in scheduling, supervising, assigning of duties and training of personnel.
Assists supervisor in planning, determining budget and supply needs, and policy and procedure revisions.
Prepares statistical reports for use by Management team.
Oversees projects assigned by supervisor; manages staff to accomplish project goals.
Stays current with trends in the library profession and complementary industries and organizations.
Plans programs to enhance interest in the library's collection and improve literacy.
Promotes and develops community partnerships and working relationships.
May act as staff liaison with advisory/support groups.
Speaks to local organizations to promote library services.
Assists with programming by planning and presenting special programs in assigned departmental programs.
Assists with public relations and the creation of promotional materials.
Performs related work as required.
In addition to the duties listed above, there are specific responsibilities for specific assignment.
Research and Access Services Librarian
Web Design and Maintenance including:
creates and updates all web content for the Library
designs and delivers training to staff and patrons in current and new sources, services, devices (for access), apps, and products
manages the both content and website to ensure that library users have optimal access to the collection and e-resources
makes e-resources available to patrons through the ILS, promotes use and gather statistics.
statistical analysis reporting incorporating text, graphical and Infographics to report metrics, database usage (eg. Boopsie, FreeGal PPLC wiki), etc.
champion the introduction, roll-out and training for any current or new apps/programs (eg. Geocaching) for staff and patrons
departmental lead on City of Largo website conversion to new vendor
Evaluates online resources for purchase, promotes use and gathers statistics.
Purchases e-resources, including online databases.
Promotes the library on social media.
Plans and produces library programs that teach patrons to use e-resources and digital resources.
Training and Experience
Master's Degree in Library Science from an American Library Association accredited institution is required
At least one year full-time professional library experience as well as experience as a teacher or trainer is preferred
Possession of a valid Florida Driver's License *or* a valid Driver's License from another state to transfer within 30 days from hire.
Research & Access:
Training & Experience for All Positions (listed above)
At least 2 years experience in web site design and management
Library website design and management experience is preferred
Core Competencies (Knowledge, Skills, and Abilities)
You are expected to:
Be a flexible project manager who stays organized and meets deadlines in a fast-paced service environment.
Understand the basic principles and procedures of library operations and possess intermediate proficiency with technology to train and trouble-shoot library computers and software.
Implement, manage and complete projects.
Be an avid reader with in depth knowledge of reading trends.
Have a passion for helping others and working with people.
Analyze resources and make recommendations for purchasing materials, starting or modifying services.
Analyze data and prepare text and graphical report with it.
Feel comfortable supervising subordinate staff when needed.
Enhance the user experience at the library.
Stay positive even in challenging situations.
Care about the level of user satisfaction
Have experience in community service.
Enjoy being creative and innovative in your approach to library service.
Be a team player and can be counted on to do your part.
Apply effective strategies to working with a diverse group of people.
Align your work with the library's mission, works to achieve it and inspires others to do the same.
Participate in continuous learning and show an ongoing improvement of skills and knowledge.
Demonstrate critical thinking and problem-solving abilities.
Make the work place better with a positive attitude and friendly demeanor.
Physical address where the job position is located.
Where you choose to work is one of the most important decisions you can make. We strive to identify a strong, diverse candidate pool and hire the best of the best ... then engage our highly talented team with interesting and challenging work! Largo employees enjoy excellent benefits, wellness offerings, competitive pay, and outstanding training & professional development opportunities, and provides a friendly, supportive workplace.
Providing the Largo community with superior services in a welcoming and informative manner is our goal. When you decide that you are ready to propel your career to the next level and want to have an immediate impact on improving the environment in our community, consider becoming part of our team!
For more details, please go to: www.largo.com/jobs
The City of Largo - A Great Place to Work!